Business management

Whether you’re just starting out or want your business to grow, we have collected information and advice to help you.

Business Connect is a quality, personalised business advisory service to help you start or grow your small to medium business.

The service provides free advice, skills and information to small business. It employs a network of local business advisors across NSW, and specialist support. The advisors have experience and knowledge to tackle business challenges including:

  • business planning
  • how to start up
  • marketing
  • how to get financial and legal advice
  • strategic planning

Find out more about getting support for your business.

It’s easier to manage your business when you have the right tools and advice.


Advice when you need it

Business Connect helps small businesses operate as professionally, efficiently and successfully as they can.


Growing your business

To expand your business you often need more time, finance and staff. Make sure you think about the following things before making moves to grow your business.

Hiring employees

Hiring a new employee is an important decision for your business. Fair Work has specialised resources to help you find the right person, get them started and meet your obligations under workplace laws.

Boost your business online

According to Google, 97% of consumers search for local businesses online. Getting your business online will help make people more aware of your products and services. The NSW government provides digital specialist advisors to help you make the most of your digital marketing and online sales.

Access to finance

If you’re borrowing money to grow your business, it’s important to understand the liabilities and risks that come with financial agreements. Work out if your business can afford to take on debt.

Customer experience

Although it can take extra resources, time and money, great customer service can really help your business grow and prosper. It’s important to provide good customer service to all potential, new and existing customers.

Ask the experts

If you’re launching a new service, creating a marketing strategy or investing in new technology or staff, it’s always good to talk to an expert first. Contact a local Business Connect advisor to register for a free business advice session.

The Department of Industry provides a range of support to help you grow your business including factsheets in Arabic, Chinese (simplified), Korean and Vietnamese.