Support and advice

NSW Fair Trading provides a free dispute resolution process to help resolve any issues, between consumers and traders that arise throughout the building process.

If you do not receive a payment schedule in the required number of business days after making a claim, or you are not paid by the due date, there are two things you should do to recover outstanding payments.


Find out how to make a payment claim on the Fair Trading website.


Apply for adjudication

Adjudication is an independent, less formal way to resolve a claim quickly and inexpensively. Find out how to apply for adjudication on the Fair Trading website. You may also want to get independent legal advice about commencing action in an appropriate court.

The Fair Trading website also has more information on what to do if you have not been paid.

Construction is a tough industry no matter how strong you are. It is important to build up resilience and look after your physical and mental health.

Mental health, like physical health, is an important part of health and safety in the workplace.

Check out these mental health resources including guides, fact sheets, codes of practice, and an online assessment tool.

If you or your mate are doing it tough, no matter what the reason, and could use some support, call one of these numbers: